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Privacy Policy
What information do we gather?
- We collect data from you when you register on our site, place an order, enter contests or sweepstakes, respond to surveys or emails, or engage with other features of the site.
- During the registration or ordering process, we may request your name, email address, mailing address, phone number, credit card details, or other relevant information. You can also browse our site without revealing your identity.
- We gather information about gift recipients to complete gift purchases. This data will not be used for marketing purposes.
- Like many websites, we utilize "cookies" to enhance user experience and track visitor interactions on our site. Refer to the "Do we use 'cookies'?" section below for more details about our cookie usage.
How do we utilize your information?
The information collected from you during registration, purchases, contests, surveys, website browsing, or other features may be used in several ways:- To customize your experience on our site and provide content and product offerings that interest you most.
- To improve our customer service by responding more effectively to your requests.
- To facilitate the quick processing of your transactions.
- To manage contests, promotions, surveys, or other site features.
- If you choose to receive our email newsletter, we may send you periodic updates. If you wish to stop receiving promotional emails, please see the "How can you opt-out, remove, or modify your information?" section below. You will not receive promotional emails unless you have opted in. Users who register or participate in other features, such as marketing programs or exclusive content, will have the option to join our email list.
How do we safeguard visitor information?
We implement various security measures to ensure your personal information is protected. Your data is stored on secure networks and is only accessible to a limited number of authorized personnel who must keep this information confidential. When you place orders or access personal data, we provide a secure server. All sensitive information is transmitted via Secure Socket Layer (SSL) technology and encrypted in our databases, accessible only as mentioned above.Do we use cookies?
Yes. Cookies are small files that a website or its service provider places on your computer’s hard drive through your web browser (if permitted), enabling the website or service provider to recognize your browser and remember certain information. For example, we use cookies to remember and process items in your shopping cart. They also help us understand your preferences based on past or present site activities, allowing us to enhance our services. Additionally, cookies enable us to compile aggregated data about site traffic and interactions, helping us improve your site experience in the future.We may work with third-party service providers to help us better understand our site visitors. These providers are not allowed to use the information collected on our behalf except to assist us in improving our business operations.
You can opt to have your browser notify you whenever a cookie is being sent, or you can disable all cookies through your browser settings. Each browser has different methods for modifying cookie settings, so check your browser’s help menu for guidance. If you disable cookies, you may lose access to certain features that enhance your site experience, and some services may not work properly. However, you can still place orders by calling customer service.
Do we share the information we collect with outside parties?
We do not sell, trade, or transfer your personally identifiable information to outside parties without prior notice, except as outlined below. "Outside parties" does not include CoastKey, website hosting partners, or other parties who help us run our site, conduct our business, or provide services to you, as long as these parties agree to keep the information confidential. We may also disclose your information when necessary to comply with the law, enforce our site policies, or protect our rights and the rights of others.Non-personally identifiable visitor information may be shared with other parties for marketing, advertising, or other purposes.
How can you opt-out, remove, or modify your information?
To change your email subscriptions, please update your preferences in the "My Account" section. Note that you might still receive emails that are already in production.To delete all your online account information from our database, sign into the "My Account" section and remove your shipping addresses, billing addresses, and payment information. However, we may retain information about individual transactions for service and record-keeping purposes.